Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY

Valid from 1 October 2022

The goods listed in our e-shop are supplied exclusively to corporate clients (entrepreneurs) with valid ID numbers and the goods are intended for their internal use.

We do not sell goods to end Customers (consumers).

1. Introductory provisions

In the event that no other terms have been agreed upon by written contract, these "GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY" (hereinafter referred to as "GTC"), issued in accordance with the provisions of Section 1751 of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), govern the contractual relations arising between Intelsol r.o, ID No.: 02774569, with its registered office at Rybná 716/24, 110 00 Prague 1, registered with the Municipal Court in Prague under file number C 223738 (hereinafter referred to as "Intelsol"), as the seller, or provider, and the buyer, or Customer (hereinafter referred to as "Customer") specified in the purchase contract or other contract concluded between the parties (hereinafter referred to as "contract").

Any presentation of Intelsol's goods and services placed in the catalogue, advertising or web interface is for information purposes only and Intelsol is not obliged to enter into a contract concerning such goods or Section 1732(2) of the Civil Code shall not apply. A contract between the Customer and Intelsol is formed either by the signing of a document designated as a contract (purchase, provision of services, etc.) and signed by both parties or by the sending of a written order (by e-mail or post) by the Customer to Intelsol and the acceptance of the Customer's order in writing by Intelsol (by e-mail or post). The contract between the Customer and Intelsol may also be formed on the basis of an order placed on Intelsol's e-shop: intelsolpresentss.com or www.intelsol.cz (hereinafter also referred to as the "Website") and accepted by Intelsol.

By the contract Intelsol undertakes to hand over the goods/items subject to the contract to the Customer and to enable the Customer to acquire ownership of them or to provide the services specified in the contract and the Customer undertakes to take over the goods/items and to pay Intelsol the purchase price or the price of the services provided.

The provisions of Sections 1765, 1766, 1793, 1798, 1799, 1800 - 1867 of the Civil Code are excluded from the contract.

The Contract is concluded in the Czech language. If a translation of the text of the contract into another language is required by the Customer, the interpretation of the contract in the Czech language shall apply in the event of a dispute over the interpretation of terms.

Any deviating provisions in the contract shall prevail over the provisions of the GTC

The GTC form an integral part of the contract.

The contractual relationship under the contract is established by delivery of the acceptance of the order (approval), in accordance with the provisions of paragraph 1.2 of the GTC.

These GTC apply to Customers who are entrepreneurs or legal These GTC shall apply to contracts concluded with consumers only to the extent that they do not contravene mandatory provisions of consumer protection legislation.

The wording of these GTC may be amended or supplemented by Intelsol. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the GTC. The change of the GTC will be announced by posting the new version on the website. The contract concluded between Intelsol and the Customer shall be governed by the version of the GTC in force on the date of its conclusion. If the subject matter of the contract is a repeated performance of the same kind, the Customer has the right to reject the changes within 30 days of their notification to the Customer and may terminate the contract for this reason in writing within a 2-month notice period starting from the date of delivery of the notice to Intelsol.

2. Subject of performance

The subject of performance of the contract is the supply of goods or provision of services specified in the contract (hereinafter referred to as the "subject of performance").

3. Price of performance

All prices quoted in Intelsol's price lists, offers or catalogues (hereinafter referred to as the "offer") do not include VAT, unless expressly stated otherwise.

The price of the subject of performance includes the cost of transport of the subject of performance to one delivery point in the Czech Republic, if the price of the subject of performance from one contract exceeds CZK 5,000 (excluding VAT). Otherwise, the cost of transport will be added to the price of the subject of performance.

The price of the battery-powered item does not include the price of batteries (unless otherwise stated in the offer). In this case the batteries must be ordered separately.

All price quotations for the subject of performance are non-binding and Intelsol is not obliged to conclude a contract in respect of this subject of performance. The Customer acknowledges that Intelsol is not obliged to conclude a contract, in particular with persons who have previously materially breached their contractual obligations towards Intelol.

4. Delivery time

The delivery period is always specified in the contract or in Intelsol's order acknowledgement.

The delivery time is stated in calendar weeks.

The delivery period is fulfilled by handing over the subject of performance to the carrier for transport. The transport time is not part of the delivery period and normally lasts 24 hours (within the Czech Republic). The delivery period may be extended by the time for which any force majeure impediment lasts. The occurrence and termination of the impediment shall be communicated by Intelsol to the Customer without delay.

Intelsol shall be entitled to unilaterally extend the delivery date in accordance with the capacity It is obliged to notify the Customer of this fact.

The time limit for delivery of the subject of performance shall commence on the day following the fulfilment of these conditions:

the agreed advance payment is credited to Intelsol's account,

the correction is approved by the Customer,

the order is duly confirmed by Intelsol (see paragraph 2 of the GTC).

Intelsol reserves the right to make deliveries earlier than specified in the contract or in the GTC.

5. Delivery terms

The Customer shall, by prior agreement with Intelsol, choose one of the following modes of transport:

personal collection in Prague (Intelsol branch office),

courier service with cash on delivery (independent carrier),

courier service without cash on delivery (independent carrier),

delivery to the place specified by the Customer (Intelsol - under contractual conditions).

With the exception of the variant referred to in paragraph 2 of the GTC, the Customer shall pay Intelsol the transport costs according to the mode of transport referred to in paragraph 5.1 of the GTC, for variants 5.1.2 to 5.1.4 as a separate item in the invoice.

Intelsol is entitled to perform the subject matter of the contract even partially and the Customer is obliged to accept the partial performance.

If the Customer is more than 10 calendar days late in taking delivery of the subject of performance, Intelsol shall invite the Customer in writing to take delivery of the subject of performance within an alternative period of 14 calendar days and shall at the same time inform the Customer that it will be charged a storage fee (in the case of goods) and that it intends to sell the subject of performance to a third party. Intelsol will store such goods for a maximum period of 6 weeks. If the Customer does not collect the subject of performance even after the expiry of the 6-week period, Intelsol shall be entitled to withdraw from the contract and the Customer shall not be entitled to a refund of the purchase price. The withdrawal from the contract shall not affect Intelsol's right to compensation for damages caused by the Customer's delay in taking over the subject of performance and the payment of storage fees.

In the event that the subject of performance has to be delivered repeatedly or in a different manner than agreed for reasons on the part of the Customer, the Customer is obliged to pay the costs associated with the repeated delivery of the subject of performance, or the costs associated with a different method of

6. Payment terms

The Customer undertakes to pay the agreed price for the subject of performance including any transport, packaging costs and VAT.

By mutual agreement, one of the following conditions for the payment of the price shall be indicated in the contract:

on the basis of an invoice after the provision of the subject of performance,

100% deposit VAT in advance,

cash on delivery (road transport, post),

partial advance + additional payment on the basis of invoice after the provision of the subject of performance.

In case of variant 2.1, Intelsol shall be entitled to invoice the price on the date of delivery of the subject of performance to the Customer or the first carrier.

Unless otherwise stated, the price is due within 14 days from the date of delivery of the invoice, whereby the price is deemed to be paid on the date the full amount of the price is credited to Intelsol's In the event of delay in payment of the invoice, Intelsol shall be entitled to charge the Customer contractual interest on late payment at the rate of 0.1% of the amount due for each day of delay.

Intelsol shall be entitled to demand payment of the price even in the event of partial performance of the contract and the Customer shall be obliged to pay the price for the partial performance when due.

Ownership rights to the subject of performance under each contract shall only pass to the Customer upon payment of the price in full to Intelsol's account.

No part of the price may be paid by assignment of claims of third parties or by set-off of the Customer's own claim against Intelsol, unless the parties agree otherwise in writing.

Intelsol sends invoices physically or electronically to a predetermined e-mail address agreed between Intelsol and the Customer. If the Customer fails to notify Intelsol of a change of e-mail address, Intelsol shall not be liable for sending an invoice to an outdated e-mail address.

7. Contractual penalties

If the Customer is in default in the payment or surcharge of the price to Intelsol, the Customer shall pay Intelsol a contractual penalty of 05% per day of the amount due for each calendar day of delay.

8. Withdrawal from the contract

Intelsol may withdraw from the contract if the Customer is in default of payment of the advance payment more than 10 calendar days after the agreed due date of the advance Furthermore, Intelsol is entitled to withdraw from the contract in the event of a material breach of contract by the Customer or in the cases provided for in these GTC and the Civil Code.

Intelsol shall be entitled to withdraw from the contract due to an obvious error in the price of the subject of performance, out of stock, unavailability of the subject of performance, or if the manufacturer, importer or supplier of the subject of performance has interrupted/restricted/stopped the production or import of the subject of performance. Intelsol shall immediately inform the Customer of the withdrawal and shall return to the Customer all monies, including delivery costs, received from the Customer under the contract within 14 days of the notice of withdrawal.

Withdrawal from the contract must be in writing and must state the reason for Upon delivery of the withdrawal, the contract shall be terminated from the outset.

If Intelsol withdraws from the contract (or part of the performance), the Customer shall return the subject of performance (or part of the performance to which the withdrawal relates) to Intelsol within 7 calendar days of the withdrawal.

Intelsol shall not be liable for any delay or impossibility to provide the subject of performance due to "force majeure" (including epidemics and regulations resulting therefrom) or in the event that the ordered subject of performance is not available on the market within the period requested by the In such a case, Intelsol shall inform the Customer in writing of an alternative extended delivery date or of the impossibility of delivering the item in question at all, whereby the Customer shall have no right to compensation against Intelsol. The Customer shall confirm its agreement to this alternative performance date in writing to Intelsol within the time limit indicated on the notice from Intelsol. Failure to do so shall be deemed to be a withdrawal by the Customer from the contract or part thereof and Intelsol shall automatically cancel the undelivered items without further notice.

Intelsol shall return to the Customer the funds received from the Customer in the same manner as Intelsol received them from the Customer; if the Customer has paid the purchase price otherwise than by wire transfer from its bank account, Intelsol shall return the funds by wire transfer to an account communicated in writing by the Customer to Intelsol or in cash by mutual agreement at Intelsol's registered office. Intelsol shall also be entitled to return the performance provided by the Customer upon return of the goods by the Customer or in another way, provided that the Customer agrees to this and no further costs are incurred by the If the Customer withdraws from the contract, Intelsol is not obliged to return the funds received to the Customer before the Customer returns the goods to Intelsol.

Withdrawal from the contract does not affect the right to payment of contractual penalties, storage fees or interest on late payment, if it is already due, the right to compensation for damages arising from the breach of a contractual obligation, or arrangements which, due to their nature, are intended to bind the parties even after withdrawal from the contract, in particular arrangements for dispute resolution. If the debt has been secured, neither the withdrawal nor the security is affected.

If the Customer withdraws from the contract, the Customer shall bear the costs of returning the goods to Intelsol, even if the goods cannot be returned by the usual postal method due to their nature.

Intelsol is entitled to unilaterally set off the claim for payment of damages to the goods against the Customer's claim for reimbursement of the purchase price.

If a gift is given to the Customer together with the goods, the gift agreement between Intelsol and the Customer is concluded with the condition that if the contract is withdrawn, the gift agreement with respect to such gift shall cease to be effective and the Customer shall be obliged to return the gift together with the Goods to Intelsol.

9. Other provisions

If the subject of performance is printing, the Customer is obliged to deliver to Intelsol the documents for printing either in electronic form, preferably in EPS, AI, PDF formats (fonts converted into curves). In the case of raster images, it is necessary to deliver the master in electronic form in 1:1 size and resolution of at least 300 DPI. Failure to comply with this obligation shall release Intelsol from liability for the quality of the print and the Customer shall have no rights arising from such defective performance.

In case of delay of the Customer in taking over the subject of performance longer than 10 calendar days from the date of issuing the delivery note, a storage fee of 05% of the price of the stored subject of performance is agreed, but at least CZK 50,- excluding VAT for each day of storage. The first day of payment of the storage fee shall be the 11th day.

Failure to pay the price for the subject of performance within 30 days after the due date shall be deemed a material breach of contract.

For the dimensions of the subject of performance or parts thereof or the dimensions of the sample or parts thereof, a deviation of 10 % from the dimensions of the delivered subject of performance or parts thereof is permissible.

Photographs of individual items are for information purposes only and may not fully correspond to reality, especially in terms of colour and detail.

Intelsol reserves the right to deliver the subject of performance with a difference of 5% of the agreed quantity; if this happens, the delivery of a different quantity of the subject of performance will automatically change the price proportionally.

Differences in colour saturation or shade of colour between the actual delivered subject of performance and the colour according to the catalogue or sample shall not be considered as a defect of the delivered subject of performance.

The final colour of the print may differ from the originally specified colour shade. Depending on the substrate to be printed, the printing technology and the selected tint, this difference may be 0% - 15% from the original specification.

Intelsol shall be entitled to use the trade name, name or logo of the Customer for marketing purposes as a so-called reference in all types of promotional materials (regardless of the form of such promotional materials or the form in which they are communicated).

10. Privacy Policy

The Customer acknowledges that Intelsol processes and collects its personal data (in particular name, surname, address, telephone number, e-mail address) in Intelsol's customer database for a limited period of time after the contract has been fulfilled (for marketing offers, possible further business cooperation or other contractual relations). The Customer may object to such processing at any time.

Intelsol stores information about the Customer in accordance with the applicable generally binding legal regulations of the Czech Republic, in particular in accordance with Act No. 110/2019 Coll., on the processing of personal data, as amended, and Regulation 2016/679 of the European Parliament on the protection of natural persons with regard to the processing of personal data.

The legal basis for processing the Customer's personal data is the performance of the concluded contract, or the performance of Intelsol's statutory obligations (in particular archiving, accounting and tax registration obligations), or it is necessary for the purposes of Intelsol's legitimate interests (in particular the handling of complaints, claims, Customer follow-up, direct marketing). Intelsol does not need the consent of the Customer for this processing, unless otherwise provided by law.

Further information on the processing of personal data is provided in the Personal Data Processing Policy on the Intelsol’s website.

11. Complaints Procedure

These GTC set out the procedure for the exercise and settlement of rights arising from defective performance (hereinafter referred to also as "claim" or "complaint") in respect of the subject of performance provided to the Customer by Intelsol.

The provisions of Sections 2099 to 2112 of the Civil Code are binding on the parties to the contract for the exercise of rights arising from defective performance, unless otherwise specified in the contract or these GTC.

The Customer is obliged to inspect the subject of performance with due care without undue delay after the risk of damage to the subject of performance has passed to the Customer and again before its use.

In the event that the subject of performance has been delivered in a different quantity, quality or design than specified in the contract, the claim must be filed with Intelsol without undue delay, at the latest within the time limits specified below. If no claim is made within these time limits, the subject of performance shall be deemed to have been duly provided. In such a case, the Customer shall be obliged to submit the claimed subject of performance and the relevant delivery notes together with the written complaint.

Obvious defects of the subject of performance must be notified in writing by the Customer to Intelsol within 7 calendar days of receipt of the subject of performance, and hidden defects immediately after their discovery, within 3 months of receipt of the subject of performance at the latest.

The provisions regarding rights of defective performance shall not apply:

for an item sold at a lower price because of a defect for which the lower price was agreed,

for wear and tear caused by normal use,

in the case of a used item, defects corresponding to the level of use or wear and tear that the item had when it was taken over by the Customer,

if the nature of the case so requires.

Intelsol shall be liable to the Customer that the subject of performance is free from defects upon acceptance. In particular, the Customer shall be liable to the Customer that at the time of the take-over of the item:

the item has the characteristics agreed between the parties and, in the absence of an agreement, such characteristics as Intelsol or the manufacturer has described or which the Customer has come to expect in view of the nature of the subject of performance and on the basis of the advertising carried out by them,

the subject of performance is for the purpose for which Intelsol states for its use or for which a thing of this kind is usually used,

the subject of performance corresponds in quality or workmanship to the agreed sample or pattern, if the quality or workmanship was determined according to the agreed sample or pattern,

the subject matter of performance is in the appropriate quantity, measure or weight,

the subject matter of performance complies with the requirements of the legislation.

The Customer shall have no rights under a defective performance if the defect is one which the Customer should have been aware of with the exercise of ordinary care at the conclusion of the contract, or if the Customer knew at the time of acceptance of the subject of performance that the subject of performance was defective, or if the Customer himself caused the defect.

If a defect arises in the subject of performance upon delivery or during the warranty period, the Customer shall have the right to exercise the rights arising from the defective performance (claim the defects). A defect shall not be deemed to be a change to the subject of performance that has occurred during the warranty period as a result of normal wear and tear, improper use, maintenance, force majeure or unauthorised intervention or improper handling in contravention of the instructions or directions provided to the Customer at the latest upon delivery of the subject of performance.

Intelsol is obliged to remove the acknowledged defects of the subject of performance within 2 months after receiving the complaint as follows:

if the delivery of a defective subject of performance is a material breach of contract, the Customer may:

demand the removal of the defect by delivery of a new subject of performance without defect or delivery of the missing subject of performance, unless this is unreasonable due to the nature of the defect, but if the defect concerns only a part of the item, the Customer may only demand the replacement of this part; if this is not possible, he may withdraw from the contract. However, if this is disproportionate in view of the nature of the defect, in particular if the defect can be remedied without undue delay, the Customer shall be entitled to have the defect remedied free of charge,

require the removal of the defect by repairing the subject of performance,

demand a reasonable discount from the price of the subject of performance,

withdraw from the contract in the scope of the subject of defective performance,

if the delivery of a defective subject of performance is an insignificant breach of the contract, the Customer may:

require the removal of the defect by repairing the subject of performance,

demand a reasonable discount from the price of the subject of performance.

The risk of damage to the subject of performance shall pass to the Customer at the moment of acceptance of the subject of performance from Intelsol or at the moment when Intelsol hands over the subject of performance to the first carrier. Upon receipt of the subject of performance from the carrier, the customer shall carefully check the integrity of the transport packaging. In the event that the packaging is damaged, the Customer shall indicate this information in the carrier's handover report.

In the event that a defect in the subject of performance is accepted, Intelsol shall only replace the value of the properly claimed subject of performance.

The exercise of rights arising from defective performance (claims) on the subject of performance shall not have a suspensive effect on the payment of the price on the due date.

The complaint procedure may be initiated if the claimed subject of performance is complete (unless incompleteness or other quantitative defects are the subject of the complaint).

The Customer shall make a complaint in writing (complaint report). The complaint must contain the following elements:

the address and designation of Intelsol,

name of the subject of performance,

the date of delivery of the subject of performance and the date of writing the claim,

specification of the order, contract, delivery note, quality certificate or other documents for delivery of the subject of performance,

description of the defect(s) and the quantity (number of pieces) of the defective subject of performance,

the choice of the right on the grounds of defective performance (method of settlement of the claim - see paragraph 11.10 of the GTC). The Customer is entitled to request settlement of one claim by different alternative (supporting) methods,

if necessary, other appropriate means of evidence to verify the validity of the claim (photo, ),

in the event that the complaint report does not contain the above information, the time limit for processing the complaint shall be extended by the time until Intelsol receives the additional supplementary information. The Customer shall, during normal business hours, allow Intelsol or a person authorised by it to inspect the claimed defects of the subject of performance at the place where the subject of performance is located (unless the claimed subject of performance can be delivered back to Intelsol in accordance with paragraph 11.4 of the GTC).

The complaint report shall be drawn up in four copies, of which:

two are for Intelsol,

one shall be retained by the Customer,

one shall be placed to the claimed subject of performance.

12. Specifics of digital marketing

The following provisions contained in Articles 12 and 13 of the GTC shall apply in the event that a Digital Marketing Services Agreement or other similar agreement is concluded between Intelsol and the Customer.

In the event that the Customer wishes to cancel an order that has already been confirmed, the Customer is obliged to pay Intelsol a cancellation fee from the agreed price according to the order. The Customer may do so no later than two weeks before the start of the project. The cancellation fee is set at 50% of the order price. In the event that the order is cancelled at a later date, the Customer is obliged to pay 80% of the order price.

Under penalty of a contractual penalty of CZK 500,000, both parties undertake to maintain confidentiality of all commercial and technical information and know-how of the other party during and after termination of the contractual relationship. Both parties undertake not to disclose any information to third parties without the prior written consent of the other The permitted exception is the publication of information about the Customer for Intelsol's reference purposes and for the purpose of fulfilling the contract. The obligation of confidentiality shall not apply to information (i) provided upon request to governmental authorities in the performance of legal duties, (ii) which is publicly available at the time of disclosure to the other party, (iii) which subsequently becomes publicly available, except as a result of a breach of these GTC, (iv) which is already known to the other party without any breach of law or contractual provisions in obtaining it, and (v) which has been expressly exempted from confidentiality by the disclosing party.

The delivered works remain the property of Intelsol until the price is paid in full.

The licence to exercise the proprietary rights of the copyright work is acquired by the Customer only upon full payment of the price of the work.

The property rights in the work created by Intelsol (or its employees) as author to fulfil its obligations under the contract shall be exercised by the Customer in its own name and on its own account in accordance with the Copyright Act. The Customer may not assign the licence to exercise the proprietary rights in the work to a third party without the written permission of Intelsol, unless otherwise specified in the contract.

Intelsol declares that it is entitled to grant the Customer a licence. Unless otherwise agreed in the contract, the licence is granted for such uses and to such extent as is necessary to achieve the purpose of the contract.

The fee for granting a non-exclusive licence is already included in the price of the work or service, unless otherwise stated in the contract.

The Customer is not entitled to the source data for the completed He may purchase such data from Intelsol if agreed.

The standard hourly fee for Intelsol services is set at 1000 CZK/hour excluding VAT, unless otherwise stated in the contract.

13. Social media management, email database, PPC campaign setup and management

All accounts and campaign modifications remain the property of the Customer and the Customer has access to them at all times.

The Customer agrees that no one other than Intelsol will interfere with the Customer's campaign while Intelsol is working on it. Interference in the campaigns by other parties may conflict with the modifications carried out by Intelsol, or may mean that extra work is necessary and beyond the scope of the offer. If something in the campaign needs to be changed, the Customer must let Intelsol know about these changes, which may make the change by mutual agreement.

Intelsol shall keep the Customer informed of all material matters during the period of At the same time, the Customer is entitled to email support to a reasonable extent. More detailed marketing consultation must be ordered by the Customer as a separate service. Unless otherwise stated in the contract, reasonable support means 120 minutes per calendar month.

In the case of hourly remuneration, Intelsol shall charge for all time associated with the work on the Customer's campaign, including consultations. Consultation may be in person, by telephone, by Skype (or other means of electronic communication) or by email. Unless otherwise specified in the contract, any of these forms of communication, if it takes Intelsol more than 15 minutes, it is automatically considered a paid consultation.

If the Customer wishes to offer goods in the campaign, the promotion of which is regulated or restricted in any way, the Customer is obliged to notify Intelsol in advance.

When creating campaigns and advertisements, Intelsol generally uses text or images from the Customer's website, from the Customer's existing campaigns, or follows the Customer's instructions. Intelsol considers that all such information is entirely truthful, non- misleading and in accordance with good morals. Intelsol cannot be held liable for a situation in which damage occurs due to the use of said Similarly, Intelsol considers that the graphic material supplied by the Customer and the graphic material from the Customer's website are harmless and the Customer has the right to use them for promotional purposes.

14. Final provisions

The parties shall be obliged to notify each other of any changes to billing data or other data relevant to their business cooperation.

A document shall be deemed to have been delivered on the last day of the storage period, even if the addressee (Customer or Intelsol) has not been informed of the deposit of the document, if the document is sent to the last known address of the addressee (Customer or Intelsol) and the addressee (Customer or Intelsol) does not collect it within the storage period. The document shall also be deemed to have been delivered if the addressee (Customer or Intelsol) refuses to accept it. The date of delivery shall be deemed to be the date of refusal.

Each of the parties is entitled to take written actions by electronic means of communication and by electronic mail, provided that it captures the content of the legal action and the identification of the person who took the legal action. The parties undertake not to challenge or invalidate any act done in electronic form solely because the act was done in electronic form.

The Customer acknowledges that Intelsol may send commercial communications related to the subject of the performance or Intelsol's business to the Customer's e-mail address. The Customer shall have the right to object to the sending of commercial communications at any time or to unsubscribe using the link provided in each individual commercial communication.

The contract and these GTC are governed by Czech The rights and obligations of the parties not expressly provided for in the contract or these GTC shall be governed by the relevant provisions of the Civil Code.

The Customer and Intelsol agree that all property disputes arising out of or in connection with the contract, including questions of its validity, its interpretation, disputes arising out of its security, the exercise or termination of rights arising out of or in connection with this legal relationship, shall be finally settled, to the exclusion of the jurisdiction of the ordinary courts, before the Arbitration Court attached to the Czech Chamber of Commerce and the Agricultural Chamber of the Czech Republic in accordance with its rules by a single arbitrator appointed by the President of the Arbitration Court.